Horrible customer service! Have been waiting over 6 months for a custom ring. You're better off going to jewelers row...
I'm very disappointed that a watch I ordered 2 1/2 weeks ago still has not arrived in time to give to my mother in law for Christmas. Every time I call, the status has not changed- it's in transit. No one seems to care that they stuck me with another watch while the one we really wanted never arrived.
Long story with an engagement ring. Just avoid at all cost. Customer service sucks. They are extremely pushy and terribly driven by making the sale. They care only about money.
My future fiancé and I went to Jareds in Willow grove to purchase an engagement ring, we chose a diamond and a setting for the diamond. It took us a really long time to choose a diamond in our price range that we really liked but we finally did! We were so happy, it was colorless and rectangular in shape, that’s what made it so unique and beautiful ( it sparkled like you would never imagine.) When my future fiancé finally brought it home, he was so excited and when I saw it I was flabbergasted, it was beautiful! But one thing, it was a little too snug. So I took it to get resized and they were elated to do it. But the gag is, They keep it for 2 days and when I got it back it was square not rectangular and didn’t sparkle no where near as much as my original diamond and had a cloudy bubble looking thing in it.They tried to convince me that it was the same diamond but i knew it wasn’t. When I mentioned it they said that it was, but then Immediately said that they would order more diamonds in my price range, color and clarity if I wasn’t happy. Right now that’s my only choice but I am so disappointed and heartbroken, I’ve never been engaged and JAREDS IN WILLOW GROVE REALLY RUINED THIS FOR ME, because I was so in love with my ring. They could’ve at least TRIED to switch it with the same shape. NEVER AGAIN!
My fiance and I have been dealing and going to this Jared for over 2 years now, every time I walk through the doors it's nothing but a wonderful experience. We have been dealing with Concetta she is amazing, friendly, well experience's and always make we feel like a special customer.
Jared The Galleria Of Jewelry is a US Jewelry Store based in Willow Grove, Pennsylvania. Jared The Galleria Of Jewelry is located at 10 Park Ave, Willow Grove, PA 19090, USA.
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